Shipping policy 

Seller
S. Magnussen AS (Org. No. 935 081 378)
Ryensveien 20, 4658 Kristiansand, Norway · s.magnussenclothing@gmail.com

Order processing

• Orders ship within 1–2 business days after payment confirmation.

• Weekend/holiday orders ship the next business day.

Carrier & rates

• We ship exclusively with Bring. Common services: Pickup point (Klimanøytral Servicepakke), Home delivery (where available) and Mailbox delivery for small items.

• Shipping is calculated at checkout based on method, weight/volume and destination.

Delivery timeframes (estimates)

• Norway: typically 1–5 business days, depending on location and service. Remote areas may take longer.

• Times are estimates; delays may occur due to weather, peak seasons or carrier issues.

Tracking

• You’ll receive a Bring tracking link by email/SMS when your order ships.

Customs & duties (only if we ship abroad)

• For deliveries outside Norway, our prices exclude local taxes/charges (e.g., customs duties, import VAT and clearance fees). These are set by the destination country/carrier and are payable by the recipient upon import.

• Within Norway, no customs/import fees apply.

Unclaimed/incorrect deliveries

• Parcels returned to us as unclaimed (not related to the right of withdrawal) may be refunded minus our actual shipping costs outbound/return and any Bring fees.

• Address changes after dispatch may be limited once the parcel is with Bring.

Damaged or missing items

• Contact us as soon as possible if anything arrives damaged or missing. We’ll work with Bring and arrange a replacement or refund.

Contact: s.magnussenclothing@gmail.com